Steps to follow if your bin is broken or stolen:
1. Stolen Bins:
Report the theft at your local police station to get a case number or affidavit. The first replacement is free; any further replacements within eight years will incur a fee.
2. Prepare Documentation:
Have your municipal account and case number (for stolen bins) on hand.
3. Contact Details:
– Pikitup: 087 357 1068
– City of Johannesburg (CoJ): 0860 56 28 74
Follow the prompts to request a bin replacement.
4. Reference Number:
Keep your reference number safe for tracking.
Please follow this link to submit your escalation: https://whatsform.com/ward88
5. Operating Hours: 8 am—4:30 pm, Monday through Friday.
Note: Broken bins are replaced for free; retain your damaged bin.
Remember, 240L bins belong to Pikitup and should remain at the property if you move.
Replacement Bin Cost: R385
Nicolene Jonker
nicolene@ward88jhb.net
Ward 88 Service Delivery Issues
